FAQS
What is your change/cancellation policy?
About cancellation policy
1. Within hours after placing an order, if you consult customer service online or email us, cancellation of orders is acceptable, and you can get a full refund.
2. After shipment: unable to set cancellation order.
How much is shipping?
You can choose different shipping methods according to your own needs.
How can I track my order?
You will receive a tracking number by email once the order is sent out.
To track your order:
- Go to the website
- Enter the email and the order number of your order, then click “Track”
- Or enter the tracking number directly for more detailed information.
About cancellation policy
1. Within hours after placing an order, if you consult customer service online or email us, cancellation of orders is acceptable, and you can get a full refund.
2. After shipment: unable to set cancellation order.
How much is shipping?
You can choose different shipping methods according to your own needs.
How can I track my order?
You will receive a tracking number by email once the order is sent out.
To track your order:
- Go to the website
- Enter the email and the order number of your order, then click “Track”
- Or enter the tracking number directly for more detailed information.